Both can make you a key. They differ in how the car gets to them, how long it takes and which cars they can do.
The dealer
- Good at: the newest models and makes with locked-down security. Original parts.
- Drawbacks: the car usually has to be there, which means a tow if no key works. Keys are often ordered by VIN and can take days. Open business hours only.
The mobile locksmith
- Good at: coming to the car, the same day, at night and on weekends. Covers most makes.
- Drawbacks: a small number of very new or European models cannot be done outside the dealer network. A good locksmith tells you that before driving out.
When to choose which
- All keys lost, car will not move: locksmith, unless your model is dealer-only.
- You have a working key and want a spare: either. Compare the total price.
- Brand-new model or one known for strict security: call the locksmith first and ask; go to the dealer if they say so.
One question that settles it
Ask the locksmith: “Can you cut and program a key for a [year, make, model] with no working key, at the car?” A clear yes or no saves a wasted trip either way.
Related: car key replacement, key fob replacement.
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